Refund Policy

Wallet deposits are generally non-refundable once confirmed because they fund box opens and battles.

Duplicate or erroneous deposits caused by a proven technical fault may be reviewed within 7 days with TX proof.

Sell-back to balance follows the displayed platform percentage.

Physical shipping: cancellation only before dispatch; carrier rules apply after shipment.

Contact support first. We respond within 5–10 business days. Our operational decision is final unless law requires otherwise.